The chat button that answers in your customer's language
An AI assistant replies from your own FAQs and policies. When a customer asks for a person, gets upset, or asks something it doesn't know, the same chat moves to your team with a summary.
No card needed. Prices in rupees.
Live in an afternoon
Three steps from sign-up to your first answered chat
Teach the assistant
Add your FAQ page, your whole website through its sitemap, a PDF, or questions and answers you type in. It answers only from what you add.
Paste one line of code
Copy the script tag into your website, WordPress, Shopify or Wix. Pick your colour and greeting. Mobile apps open a ready-made chat link.
Answer from one inbox
Chats the assistant can't finish arrive in your team's inbox, already assigned to whoever is free, with the visitor's question summarised.
Customers write the way they talk
It replies in the language and script the customer used
Hinglish gets Hinglish back. Hindi in Devanagari gets Devanagari. Tamil, Bengali, Marathi or English: the assistant follows the customer, and your agents see the same conversation.
What you get
Built for the chats a small support team actually gets
The same chat moves to a person
You decide when the assistant steps back: the customer asks for a person, the answer isn't in your knowledge, the customer sounds upset, or the topic is payments or legal.
Your agent gets a three-line summary as a private note, so the customer never repeats themselves.
Messages don't get lost
Every message is saved before it shows as sent. If the visitor's internet drops, the widget sends it when they're back. History stays when they move between pages.
If they leave and shared their email, your reply goes there too.
Chats go to whoever is free
Send new chats to the agent with the fewest open chats, take turns, or let agents pick from a queue. Set business hours per website.
If an agent goes offline, their chats return to the queue after a few minutes, and supervisors get an email when someone waits too long.
Your agents type less
Three suggested replies appear for every new customer message, written from your knowledge. Saved replies come up when an agent types a slash.
The assistant learns from your team
When your team resolves a chat, useful questions and answers are pulled out for you to approve. Questions the assistant couldn't answer are listed so you can add the answer once.
Fits into what you already use
Signed webhooks and a REST API send chats to your CRM or helpdesk. Logged-in users can be recognised so their history follows them across devices.
Questions people ask before signing up
Will the assistant make things up?
It is instructed to answer only from the knowledge you add and the conversation. When the answer isn't there, it says so and, if you allow it, hands the chat to your team. You can test any question on the Knowledge page before customers see it.
Do I need a developer?
No. You paste one script tag into your site's footer or custom-code section. Webhooks, the API and verified logins are there when you want them.
Can I use only live chat, without AI?
Yes. Choose "Your team" as who answers first and every chat goes straight to your agents.
What happens when nobody is online?
Visitors see your away message and can leave their email. The chat waits in the queue, and when your team replies, the customer also gets it by email.
Is my data separate from other businesses?
Each organisation's chats and knowledge are isolated at the database level, and the assistant only searches your own knowledge. Team members can be required to use two-factor login.
Put the chat button on your site today
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